Our Services

We take a 3 step approach to diagnosing, co-creating and executing on high value outcomes. Target Operating Models are fundamental building blocks to unlock Enterprise Value. Optimising it via a defined pipeline of transformation creates a world of possibilities.

Each stage delivers outputs and activities to discover the problem, create a plan and execute.

Digital Transformation

From roadmaps and signed off business cases, we turn strategy into execution. We can provide skill augmentation and workforce solutions that span across the digital transformation life cycle. From project management and coaching resources to business analyst and technical solution designers and engineers. We bring the experts to support you along the way.

Business Discovery

Discoveries are entry level engagements where we cast our expert eye over focus areas of the business. We engage with your teams and focus on uncovering insights into the core challenges, opportunities, strengths. It's in the discovery process we can demonstrate the art of the possible by uncovering gaps in system, organisational capability and processes.

Blueprints and Business Cases

Building a future state target architecture and target operating model takes the form of curated Egoless Design Thinking workshops, whereby experts from the business are empowered to co-create and validate target state AI-enabled roadmaps. From roadmap creation, we can support business case development and service/product blueprints.

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Using Egoless Design Thinking

A method originally developed by Stanford University that drives product and service development. We utilise this method as facilitators and experts to drive innovation using our bespoke Egoless Design methodology. This combines the latest insights from psychological practices with design thinking process to unlock new levels of innovation and co-creation.

Human Behaviour Drives creation

Egoless Design Thinking is everything you might have already experienced with Design Thinking processes and we harness the power of what know about human behaviour and integrate this into how we approach innovating products and services to serve our customers, colleagues and planet.

The framework deep dives into core concepts of Human Ego, Values and Belief Systems in the heart of the creation process to enable facilitation of:

Validated Customer Needs
Lists of features / capabilities that you can develop
A vision well defined underpinned by a roadmap you can trust

The value driver

Forrester’s Aggregate Study of 64 Companies showed cross multiple industries including banking, retail, subscription services organisations using design thinking:

Reduced project design and alignment time by up to 75% — yielding cost savings up to ~$872,000 on major projects.
Faster time-to-market translated into profit increases of ~$182,000 on smaller initiatives and ~$1.1M on larger ones.
Mature practices can produce organizational ROI in the ~71%–107% range, and that per-project ROI can be substantially higher in many scenarios

How we help

As experts in Design Thinking, a framework that has been successfully implemented in hundreds of organisations with IBM, Netflix, Adobe, BT, Airbnb to name a few. We thrive on building long-term relationships with our clients to iterate and create value with our Egoless Design Thinking framework.

We can:

Teach and lecture at design institutions, conferences and executive roundtables exploring innovation and creativity for technology roadmaps.
Facilitate design thinking workshops, whether virtually or digitally. We have the capacity to run workshops over a set of months in enterprise organisations globally and have achieved optimisations saving 49% of operational costs.
Run Egoless Design Thinking facilitator courses to create design thinking champions within your organisation. This means your C-Suite, Director or Managers become evangelists of uncovering real problems and building qualified solutions into their roadmaps.